How can we help?

We’re here to help you with anything you need. Find answers in our FAQs, or contact our support team directly.

Get answers to your questions.

Common questions we are asked

What is I-monie

I-Monie is a digital-first microfinance bank licensed by the Central Bank of Nigeria (CBN). We use technology to provide simple, inclusive, and innovative financial solutions to individuals and businesses across Nigeria.

Yes. Your security is our top priority. We are fully licensed by the Central Bank of Nigeria (CBN) and all eligible deposits are insured by the Nigeria Deposit Insurance Corporation (NDIC).

You can open a personal or business account in minutes right from our mobile app. Simply download the I-Monie app from the Google Play Store or Apple App Store and follow the simple on-screen instructions.

What are “Locked Savings”?

Locked Savings is a feature that helps you save for a specific goal (like rent, a car, or a vacation). You set a target, and the funds are “locked” until that date, helping you build discipline and earn competitive interest rates.

Through our connection with the Parthian ecosystem, we provide direct access to premium investment products from i-invest. This allows you to easily buy mutual funds, treasury bills, and other securities right from your I-Monie app to build long-term wealth.

We offer fast and accessible Salary Loans for eligible individuals. You can apply directly in the app and get a decision in minutes. We also offer Asset-Backed Lending, allowing you to borrow against your savings or investments.

How do i get a POS terminal for my business?

You can apply for an I-Monie POS terminal by contacting our business team. Visit our Business Page and fill out the “Contact Sales” form, or email us directly at moniecare@i-moniemfb.com. We offer reliable terminals with low fees and instant settlement.

Yes. We offer a secure and easy-to-integrate payment gateway for online businesses to accept card payments on their websites or apps. We also provide simple payment links, allowing you to get paid on social media (like Instagram or WhatsApp) even if you don’t have a website.

We provide a range of credit facilities to help your business grow, including SME Loans for working capital, Commodity Financing for traders, and Group/Cooperative Loans for associations.